Refund Policy:
We strive to provide our customers with a satisfying shopping experience. If you are not completely satisfied with your purchase, we offer a straightforward refund policy:
- Product Returns: You may return any unused, unopened, and undamaged product within 2 days from the date of delivery for a full refund.
- Defective or Damaged Products: In the case of receiving a defective or damaged product, please contact our customer support team within 7 days of receiving the item. We will provide you with instructions on returning the product or offer a replacement.
Cancellation Policy:
- Order Cancellation: You may cancel your order within 12 hours of placing it. Once the order is processed or shipped, it cannot be canceled.
- Refund Processing Time: Refunds will be processed within 10 business days of receiving the returned product.
- Refund Method: Refunds will be issued through the original payment method used for the purchase.
Conditions for Refund:
- The product must be in its original packaging and condition.
- Proof of purchase (order confirmation, invoice) is required for all returns.
- Customized or personalized items may not be eligible for a refund unless they are defective or damaged.
- Exceptions: Gift cards and downloadable software products are non-refundable.
Contact Us:
If you have any questions about our refund and cancellation policy, please contact our customer support team at [your contact email/phone
Policy Changes:
We reserve the right to modify this refund and cancellation policy at any time. Changes will be effective immediately upon posting on our website.
